Privacy Policy

Effective Date: 28/07/2025
Last Updated: 07/08/2025

At PraniMart, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us, whether by visiting our website (www.pranimart.com), making a purchase, or contacting our customer support team. By using our services, you agree to the terms described in this policy.

Information We Collect

When you shop with PraniMart, we collect personal details necessary for order processing and customer service, such as your name, email address, phone number, billing and shipping addresses, and payment details. Payment information is processed securely through trusted third-party providers, and we do not store full card details.

We also collect non-personal information like your device type, browser version, IP address, and browsing activity. This helps us improve our website’s performance and user experience. Additionally, we use cookies and similar technologies to remember your preferences, analyze traffic, and display relevant content or promotions.

How We Use Your Information

Your personal information is used primarily to process your orders, deliver products, and provide customer support. We also use it to send important updates, promotional offers (if you have opted in), and recommendations based on your preferences. Non-personal information helps us understand shopping patterns, improve website navigation, and enhance overall functionality.

We do not sell or rent your personal data to third parties. However, we may share it with trusted service providers, such as courier partners, payment gateways, and IT support teams, solely for the purpose of fulfilling your orders and improving our services. In certain cases, we may be required to disclose your information to legal authorities to comply with applicable laws and regulations.

Data Security

We take your privacy seriously and store your information using secure systems protected by encryption, firewalls, and access controls. Payment transactions follow industry-standard security protocols (PCI-DSS compliance). While we take every reasonable measure to protect your data, no online transmission can be completely secure, and you acknowledge that you share information at your own risk.

Your Rights

You have the right to request access to the personal information we hold about you, update or correct inaccuracies, and request deletion where applicable. You may also opt out of receiving promotional communications at any time by following the unsubscribe link in our emails or contacting us directly.

Cookies Policy

Cookies help us provide a better browsing experience by remembering your preferences and showing relevant content. Some cookies are essential for website functionality, while others are used for analytics or marketing purposes. You can manage or disable cookies through your browser settings, but please note that some site features may not function properly without them.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices of these external sites and encourage you to read their policies before sharing any personal information.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date, and continued use of our services will be deemed acceptance of the changes.

Contact Us

If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us at: